Public Surveys

The Public survey option can be helpful if your organisation completes surveys/questionnaires/feedback forms with individuals who are not necessarily participants on your account. For example, this may be in the form of anonymous feedback forms from a large-scale event that your organisation ran, or your organisation is trying to gauge feedback on services that residents in the local community may be interested in.

Public surveys produce a generic URL link that can be sent out in various forms (Email, WhatsApp on your website etc.) for individuals to complete.

Note: As Public surveys are not linked to participant profiles the Upshot survey comparison tool cannot be used.

Creating a Public Survey

To create a public survey ensure you choose the survey type of Public.

Please refer to the Creating Surveys guide for more instructions around creating a survey or questionnaire. 

Public Surveys give users the flexibility to include the standard Question Types but also Demographic Questions.

These Demographic Questions could be: Date of Birth, Gender, Disability, Ethnicity, Postcode

The options shown in terms of the questions, and the options within them are determined by your broader account settings for these particular fields. These are possible to amend via Admin > Data Display options.

Including these types of questions may be relevant in some instances for Public Surveys due to the fact the responses are not attached to a participant profile from Upshot and so no existing demographic detail on the respondent exists.

If Postcode is used, the download of completed responses will generate the LSOA IMD for any valid postcodes.

Creating the Link for your Public Surveys

To create the link for your Public survey:

• Go to Evidence > Show Surveys
• Click view next to your created Public Survey
• On the right under Tools click Generate survey link
• You have the option to add a Name for this deployment (folder of survey responses) and set a closing date. 
• Click Generate Survey Link
• The link will now appear like so at the top of the screen next to URL
• From here you can distribute this link as you wish (email, Whatsapp, on your website etc.) 
• In addition, if you have anonymous paper survey responses you would like to input you can click on the link yourself and input their results.

The survey will appear like so for individuals that click on the link:

Submitted survey responses will appear as below: 

Key Terms

Deployment (Folder of survey responses):
This is a folder of attendees’ survey responses. This is where you can group together certain responses to the same survey, for example for an Evaluation survey those responses related to a specific group or activity. 
Public Surveys:

Public surveys are a Survey Type on Upshot. If chosen this survey will produce a generic URL link that can be sent out in various forms (email, WhatsApp etc.) for individuals to complete. Note, these individuals do not have to be Upshot participants, and results submitted will not be linked to existing Upshot participants in any way.

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