Public Surveys
The Public survey option can be helpful if your organisation completes surveys/questionnaires/feedback forms with individuals who are not necessarily participants on your account. For example, this may be in the form of anonymous feedback forms from a large-scale event that your organisation ran, or your organisation is trying to gauge feedback on services that residents in the local community may be interested in.
Public surveys produce a generic URL link that can be sent out in various forms (Email, WhatsApp on your website etc.) for individuals to complete.
Note: As Public surveys are not linked to participant profiles the Upshot survey comparison tool cannot be used.
Creating a Public Survey
To create a public survey ensure you choose the survey type of Public.
Please refer to the Creating Surveys guide for more instructions around creating a survey or questionnaire.
Public Surveys give users the flexibility to include the standard Question Types but also Demographic Questions and questions related to Project, Activity or Session that allow users to created Linked Forms.
Demographic Questions
These Demographic Questions could be: Date of Birth, Gender, Disability, Ethnicity, Postcode
The options shown in terms of the questions, and the options within them are determined by your broader account settings for these particular fields. These are possible to amend via Admin > Configure Attendee Fields.
Including these types of questions may be relevant in some instances for Public Surveys due to the fact the responses are not attached to a participant profile from Upshot and so no existing demographic detail on the respondent exists.
If Postcode is used, the download of completed responses will generate the LSOA IMD for any valid postcodes.
Linked Forms
Using the questions for Projects, Activities or Sessions within a Public Survey provides a structured way to capture additional information and automatically link it to the relevant area of an organisation’s Upshot account. Common use cases include Session Evaluation Forms, Session / Activity / Project Plans, Session Feedback Forms, Evaluation Forms, Trip Plans or Risk Assessments.
Respondents to the survey simply select the relevant Project, Activity or Session, creating the link between the response and that record.
Once submitted, the response is available from the linked Project, Activity or Session and the associated information is also included when exporting the survey responses.
More detail here.
Creating the Link for your Public Surveys
To create the link for your Public survey:
The survey will appear like so for individuals that click on the link:
Submitted survey responses will appear as below:
Key Terms
Public surveys are a Survey Type on Upshot. If chosen this survey will produce a generic URL link that can be sent out in various forms (email, WhatsApp etc.) for individuals to complete. Note, these individuals do not have to be Upshot participants, and results submitted will not be linked to existing Upshot participants in any way.