Conditional Questions
Users can choose to make survey questions ‘conditional.’
This means that questions are only displayed based on a participant’s response to a previous question.
This can simplify the survey for respondents, asking relevant extra detail of those that answer in a certain way and streamlining the survey for those that do not.
In the below example an organisation creates a conditional question in Q2, that asks users to give more feedback only if they have answered 'Q1 – How did you find today’s session?' with ‘Very good’.
The Display when . . . in the bottom right-hand corner sets the condition for when this question will appear.
Key Rules
- Conditions can be set based on previous responses to 'Whole number, Scale, Yes/No, Single and Multiple-choice questions.'
- A conditional question must always be placed after the original question it is conditional on. E.g. Q2 must always come after Q1 above.
- The conditional question does not have to immediately follow the question it is conditional on, it just has to be after. E.g. Q4 can be conditional on Q1.
- Conditional questions can be made required if desired.
- Multiple conditional questions can be dependent on the same original question.
- Surveys can have multiple conditional questions dependent on another. E.g. Q2 can be dependent on the response to Q1, and Q3 can be further dependent on the response to Q2. See example below:
- When exporting survey results the conditional questions will always appear in the download.
- When Upshot users view the survey in the system, complete a survey response on a participant's behalf or use the Printable Questions option, the condition will be written out below the relevant question.