Changing passwords / usernames and account details for other users

Users with the System Admin role can update other users details. Login to your account and go to Admin > Show all users.

Changing another user's password or username
Changing another user's project access or user roles

In the Admin dropdown, click Show all Users. This will take you to the Users page seen below.

From here select the user that you want to change the details for and click update.

This will take you to the Edit user page where you can manage and update the information for your user.

Changing another User's Password or Username

From this page you can notify your colleague of their existing Username or update either the Username or Password.

If you wish to reset the user's password to allow them to log back in.

Select Change users password from the Tools section on the right-hand side of the page.

You will then be asked to enter a new password and then confirm that new password. Finally, click Save.

Once you have clicked Save, you or the user will be required to use the new password when logging in to Upshot.

If a user has Two-Factor Authentication enabled, please refer to the specific guide here, to how as a System Admin you can support them if they have forgotten their log in details.

Changing Users access to projects or their user roles

Update the user's roles or the projects they have access to and then click Save.

Changing passwords / usernames and account details for other users

Changing another User's Password or Username

Changing Users access to projects or their user roles

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